FAQ

Among our users are more than five thousand companies from the sphere of construction, finishing, repair, architecture and installation of engineering networks.
The program is universal and will suit everyone, regardless of the number of employees in your company, objects and tasks.

If you are a craftsman and work for yourself, or just decided to build a new house - our service will also be a great assistant.

The Smetter service is universal and intuitive, it is quite easy to understand it.

In order to make the first steps in the program yourself, immediately after registration you can take a free presentation – recording at the link. For users, we have an Online User Guide and training videos for business owners, customers, employees and subcontractors.

If you have any questions - our support team is always ready to help you promptly.

We provide a comprehensive service to implement the service into your construction business. Our specialists will prepare a personal account, enter all the necessary data, conduct training for employees and customize a personal business model for your business.

Read details and order the implementation service on this page.

Yes, the system provides free Base tariff, which is valid indefinitely for all users, but has a number of functional limitations.

Within 14 days after registration, you are offered a free test period for the extended Team tariff to evaluate even more advantages of our program.

Detailed information about tariffs in section "Tariffs and Features"

Yes, we have mobile apps for Android and iOS platforms.
You can download our applications by following the links below:
– download in Google Play Market
– download AppStore

We use the most advanced data encryption methods. All user data is encrypted and strictly confidential.

You can read more about our Privacy Policy on this page.

We offer flexible pricing, to save on subscription costs or get a free subscription there are several ways:

Purchase a 6 or 12 month subscription. When you pay this way, you get a discount compared to paying monthly. Savings of up to 40,000 rubles per year.

Periodically we publish promotions or promo codes. Subscribe to us on social networks and follow our updates in our mailing lists.

If you already use Smetter you can get 14 days of subscription for free, regardless of the tariff you use. For example, you can tell us about your experience using Smetter or place our banner on your website or online platform.

Referral and affiliate programs. For each recommendation of our service, you can bonus subscription days or cash rewards. Details are on on this page.

To pay for a subscription, you need to go to your profile, click on the "Pay subscription" button and follow the instructions. A downloadable invoice is available, as well as payment by bank card, including via SBP. Please note, only the company administrator can pay for a subscription.

Access rights of all members of your team can be easily managed in the corresponding section of the service. If necessary, you can hide or show only the information you need.

Yes, we currently have integration with Tinkoff online bank. Users of the Business tariff have the opportunity to connect their account in Smetter and exchange data on debits and receipts, as well as generate draft payments in one click.

Our system is not compatible with these directories. Smetter has its own database of rates for materials and work throughout Russia and the CIS, which are regularly updated by our estimating department in accordance with the market situation.

An extensive database of retail prices is available in Smetter, taking into account the rates of different regions. You can also create and use your own directories with your suppliers' rates.

Depending on the plan, up to 20 employees can be invited to Smetter. You can read more about the tariffs at the link.

A large number of construction documents can be created and exported in Estimator. For example, documents for the object: a summary estimate and a commercial proposal, a contract of works, a reconciliation act on the object, an order on appointment of responsible persons.

For the customer: an estimate/commercial proposal in PDF or Excel format, a schedule of works, a payment plan, a commercial proposal/summary estimate on the object, a reconciliation act, a certificate of acceptance, a certificate of cost of completed works and costs in the form of KS-3, an invoice for payment.

For a subcontractor: subcontractor's agreement, work assignment, settlement reconciliation act, acceptance act of subcontractor's work in the form of KS-2, certificate of cost of completed work and expenses in the form of KS-3, logbook of completed work in the form of KS-6a.

Internal documents: budget estimates, procurement budget.

You can add your own contracting agreement to the Estimator. Data on estimates will be added there automatically.

To work with any documentation on the object in Smetter the file storage is realized.

No, the boxed version is not available. Smetter is a cloud-based service, meaning you can use the system from anywhere in the world without being tied to a specific computer or laptop.

You can add an employee to the company in the "Employees" tab in the company settings.

To add an employee to the estimate, you should go to the corresponding tab of the estimate and click on the icon of adding a user near the name of the position. Manager can be added in the "Estimate Editor" tab, Purchaser and Foreman - in the "Purchases" and "Works" tabs respectively.

You can download a quote for the estimate by clicking the "Export" button in the "Customer Estimate" tab. Commercial offer for the property is available on the property page in the "Documents" block.

The certificates are formed on the basis of data on work performed and materials supplied. To ensure that the data is reflected in the acts in a timely manner, employees should regularly enter the relevant information in the "Works" and "Purchases" tabs.

We also recommend that you specify the rules for forming the act in the company settings or for individual estimates.